Privacy Policy

Privacy Policy

Effective Date: May 29 2025

At Inhome Care of Arizona, we are committed to protecting the privacy and security of our clients, their families, and our staff. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our non-medical home care services. We encourage you to read this policy carefully and contact us with any questions.

1. Information We Collect

We may collect the following types of personal information:

• Client Information: Name, address, date of birth, emergency contact details, care needs and preferences, service history.
• Health-Related Details: While we are a non-medical provider, we may collect non-clinical health-related information necessary to provide appropriate care (e.g., mobility needs, dietary restrictions).
• Family and Contact Information: Contact details of authorized representatives, family members, or responsible parties.
• Billing and Payment Details: Insurance information, payment methods, and billing contact data.
• Website Usage (if applicable): IP address, browser type, device identifiers, and cookies for site functionality and improvement.

2. How We Use Your Information

We use the collected information for the following purposes:

• To deliver personalized, high-quality non-medical home care services.
• To communicate with clients and families regarding care plans, appointments, and feedback.
• For billing, invoicing, and payment processing.
• To meet legal, regulatory, and compliance obligations.
• To improve our services, train staff, and ensure quality assurance.
• For internal recordkeeping and administrative purposes.

3. Mobile Opt-In Data

No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties under any circumstances.

4. SMS Terms and Conditions

By opting in to receive messages, the end user agrees to receive communications from Inhome Care of Arizona regarding Updates on their appointments. End users can opt out at any time by replying "STOP" or request more information by replying "HELP." Message frequency may vary. Message and data rates may apply.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in the following circumstances:

• With authorized family members or representatives involved in the care.
• With service providers or contractors performing services on our behalf (e.g., scheduling software, billing).
• As required by law or regulation, including subpoenas or law enforcement requests.
• In case of emergencies, to protect the health and safety of our clients.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights and Choices

Depending on your location, you may have certain rights under privacy laws, such as:

• The right to access or correct your personal data.
• The right to request deletion of your data, subject to legal requirements.
• The right to limit the sharing of certain information.
• The right to withdraw consent at any time.
• To exercise your rights, please contact us using the information provided below.

8. Third-Party Links

Our website or materials may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are intended for seniors and their caregivers. We do not knowingly collect personal information from children under the age of 13.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and notify you as required.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: (480) 999-2129

Inhome Care of Arizona

4250 N Drinkwater Blvd Ste 300 

Scottsdale AZ 85251

(480) 999-2129 & (602) 610-2599

info@icoa.us

https://inhomecareofarizona.com/about-us